About Bob
Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past positions, such as Employee of the Quarter and Employee of the Year. Guests can rely on me to bring a personal, empathetic, and transparent approach to every customer concern. I’m here to get the job done and ensure my customers are satisfied with their service. Most people would say my personality is outgoing, and I always come into the dealership smiling and ready to assist. Outside of work, golf is one of my favorite pastimes, as well as watching sports – go, Steelers!
Customer rating
4.9 / 5 based on 870 ratings (541 written reviews)
Recent reviews
He was vary courteous and helpful with my questions.
— Joseph L. ,
It’s always a pleasure , having Bob work with me over the years! He makes sure I am taken care of with my problems, not big ones so far. And I can always find find him, glad he is still a loyal,employee. Thank you Bob
— Donna I. ,
Absolutely wonderful service!! Very professional, kind and courteous!!
— Brenda G. ,
Very friendly and efficient. Patient with me, as I forgot to give him the coupon ahead of the service>
— Susan W. ,
Bob's a great guy, took care of everything. Great person to work with and great service at Serra.
— Gregory B. ,
Bob took care of me at my recent oil change and tire rotation. He was friendly, knowledgeable, and professional.
— Robert B. ,
Friendly guy, kept us well informed throughout the service process. Serra really does go the extra mile to make sure the customer is satisfied.
— Gerald H. ,
Bob, was very helpful.
— Kenneth M. ,
Just fine!!!
— Ermaann H. ,
Great service! I appreciated Bob's attention to walking me through all that had been done to my vehicle and what to watch for in the future. Very kind and respectful.
— Donna V. ,