About Jesse
Welcome! As part of the team here at Serra Auto Park, I’m here to make sure that you have the best experience possible with our dealership—whether you’re bringing your car in for routine maintenance or something more complex. With more than seven years of experience in the auto industry, I’ve seen a lot and understand how important it is that our valued customers have all the information they need to make informed decisions about their cars. And so, rest assured that I go that extra mile to make you feel confident that we will take great care of your vehicle. Originally from, Cleveland, Ohio, I’m proud mom to two children. We root hard for the Cleveland Browns and enjoy kayaking, paddle boarding and mini golf together.
Customer rating
4.8 / 5 based on 1747 ratings (1033 written reviews)
Recent reviews
Fast and efficient. Came to me in the waiting room when car was ready. Thanks
— Robert R. ,
She was helpful and professional. But I would recommend anyone about to purchase a vehicle from Serra not to purchase the Easy Care protection program as I did. It is a rip-off. Every time I try to use Easy Care, I am told that my service item is not covered by this program. It’s a waste of money.
— Thomas H. ,
She is always so pleasant and professional!
— Ashley A. ,
Excellent service! Thank you.
— Thomas K. ,
We can always count on Jesse's commitment to great service with both of our Subaru vehicles. She represents Serra Subaru well! Thanks again, Joe & Kathleen Hinton
— Kathleen H. ,
It was very nice. Jesse is all about customer service - friendly, courteous, helpful, intent on making customer happy.
— Carol M. ,
Started on time and completed as expected.
— Steven S. ,
She was very helpful and kept me informed.
— Melissa K. ,
Jesse was great! No issues.
— James M. ,
Fast service and took great care of me
— Norman L. ,