Hello and welcome! As Service Advisor, I enjoy interacting with all of our valued customers. It’s a great feeling when I’m able to provide reliable service on everything from routine maintenance to complex repairs. Being a certified automotive technician allows me to clearly and honestly explain exactly what’s happening with any given vehicle so you can make informed decisions. My goal is always to ensure you drive off completely satisfied in a car that’s running smoothly and safely. Originally from Fredericktown, Ohio, I’m a Fredericktown High School graduate known for my organization and attention to detail. I follow College Football and enjoy playing men’s slow pitch baseball, softball, golf and corn hole in my free time. I’ve been to Afghanistan, Iraq, Russia, Ukraine, Istanbul, Ireland and Germany. And I give back through the Wounded Warrior Project.
Great and friendly service staff at Serra! Took care of all my concerns
— Michael M. ,
Great
— Mark C. ,
Very helpful and professional. Showed me around made me feel comfortable. Explained what was done to my vehicle.
— Deborah F. ,
Josh was great. He was attentive and very thorough. Answered any questions I had and was very helpful.
— James C. ,
Smooth as silk.
— Joy W. ,
He was helpful and kind
— Rebecca G. ,
Excellent! He was very helpful. He walked me thru the entire process, including assisting me with the necessary requirements for my insurance claim. He is professional, kind and very knowledgeable. I will happily work with Josh for all my future service appointments.
— Kele H. ,
Was excellent at resolving my problem!!
— Alan A. ,
Helpful, personable, knowledgeable, and informative person. Definitely good for customer service!
— John H. ,
Excellent service, came in for a oil change and tire rotation and was out in under 30 minutes. Josh is fantastic!
— Ashley E. ,