# Serra Subaru - Detailed Adviser Profiles > Organization: Serra Subaru > Team Site: https://serrasubaruakron.adviserly.com > Dealership Homepage: http://www.serrasubaruakron.com Companion to [llms.txt](https://serrasubaruakron.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Austin Temsey - Profile: [https://serrasubaruakron.adviserly.com/austin-temsey/reviews](https://serrasubaruakron.adviserly.com/austin-temsey/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (75 ratings, 51 reviews) - Lifetime vehicles sold: 278 - Recent vehicles sold: 13 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK As a Client Advisor with five years of experience in the auto industry, I'm committed to providing exceptional customer service. My dedication to answering questions, addressing concerns, and ensuring satisfaction is what sets me apart. My professional and reliable reputation has been honed during my tenure at Ken Ganley Ford in Norton. From Canton originally, I attended Perry High School and the University of Akron. Beyond my work, I'm passionate about delivering a smooth and painless experience for every customer. My attention to detail and desire to meet their needs is what drives me. Outside of the showroom, I enjoy discussing sports, comedy, and professional wrestling. I'm also an avid gamer, family man, and nature enthusiast. If you're looking for a professional, dedicated, and enthusiastic Client Advisor, I'd be honored to assist you. I've also had the privilege of working at Serra Auto Park Akron, further solidifying my commitment to exceptional service. Recent reviews: - 2025-12-08 | 5.0/5 | Annelise K. — Austin is hands down the best!!!! We’ve now leased 2 cars from Serra with Austin’s help and he made the whole process the easiest car shopping experience we’ve ever went through. He’s extremely responsive, does not pressure you one way or another, and is incredibly knowledgeable about Subarus. He goes the extra mile to make sure your goals and needs are met. - 2026-03-30 | 5.0/5 | Gary J. — Working with Austin was a great experience. He was very knowledgeable and helpful as we went through the leasing process. I would (and have) recommend him to anyone looking at a new car. - 2026-01-14 | 5.0/5 | Logan P. — Austin did a fantastic job of showing me the car and walking me thru the leasing process. He sets the standard for how the car buying experience should be! ### Carl Miragliotta - Profile: [https://serrasubaruakron.adviserly.com/carl-miragliotta/reviews](https://serrasubaruakron.adviserly.com/carl-miragliotta/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (795 ratings, 523 reviews) - Lifetime vehicles sold: 1983 - Recent vehicles sold: 21 - Sales specialties: CIVIC, CR-V, CROSSTREK, FORESTER, OUTBACK I grew up on Long Island and graduated from The Ohio State University with a Marketing and Logistics degree. I've been in the automotive industry since 2002. For me, it's about ensuring that our customers have the best possible buying experience. I believe it should be a transparent and enjoyable process. At the end of the day, if it wasn't, I didn't do my job! Recent reviews: - 2026-05-02 | 5.0/5 | Karen M. — We do not enjoy car-shopping, but Carl made it easy for us. He could not have been more helpful, and we appreciate that. We are pleased with our selection, and we will probably take him up on his offer to answer questions about all the "modern" capabilities on our new vehicle. He seems to be an all-around good guy! We like him! Denny & Karen Moriarty - 2026-04-27 | 5.0/5 | Jeff C. — Carl definitely deserves a 10! He genuine guy. Carl is transparent, effcient and knowledgeable, prioritizing a low-pressure and informative sale. This is are third vehicle my family has purchased through carl and each time has been a great experience. He always checks on us after the sale to make sure all is well the vehicle. - 2026-04-22 | 5.0/5 | Debra B. — Carl was very helpful while having a very busy day. He took time to care for our needs to buy a new car. We got the car that we wanted and then some. The car wasn't on the lot so he had to look for what we needed on the computer and have it brought to Serra Subaru. We got the perfect car. Thank you, Carl. ### Casey Dungan - Profile: [https://serrasubaruakron.adviserly.com/casey-dungan/reviews](https://serrasubaruakron.adviserly.com/casey-dungan/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (675 ratings, 461 reviews) - Lifetime vehicles sold: 2396 - Recent vehicles sold: 9 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK I’m from Canal Fulton. Graduated from Mount Union College, then attended UConn. I have been with Serra since 2009. My husband is also in sales here. We have a daughter and a son. Love meeting customers and building friendships. I’m Honda, Subaru and Mazda certified. Recent reviews: - 2026-01-21 | 5.0/5 | Donna S. — This is the 2nd vehicle that I purchased from Serra. The first time I worked with Casey and the experience was so great that when it was time to purchase my 2nd vehicle I went back to Serra because of her. She is so understanding, knowledgeable and most importantly to me, personable. I truly feel she works hard to do everything she can to make the buying process as smooth as possible as well as taking extra steps in finding the car you’re looking for. I would highly recommend requesting her if you’re looking for a new (or used) vehicle!! - 2026-03-09 | 5.0/5 | Robert K. — Our experience with Casey was top notch. This was the 3rd vehicle our family has purchased with Casey. Her friendly approach is welcoming and informative. She took the time to listen to what we were searching for and helped us make the best decision for our needs. She also followed up after we took delivery to make sure our continued experience with our new car was everything we needed it to be. We highly recommend Casey and Serra if they have the vehicle you are considering. - 2026-01-22 | 5.0/5 | Ronald S. — Casey is the best sales person we have encountered in all our years of purchasing vehicles. Her care, knowledge and in-depth concern for what her customers are looking for make her the perfect sales consultant. She not only helps in the sales aspects but her aftercare that she provides is second to none. She comes highly recommended by us and we have had numerous fiends and relatives seek her guidance. ### Cody Hazelett - Profile: [https://serrasubaruakron.adviserly.com/cody-hazelett/reviews](https://serrasubaruakron.adviserly.com/cody-hazelett/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (287 ratings, 191 reviews) - Lifetime vehicles sold: 794 - Recent vehicles sold: 13 - Sales specialties: ASCENT, CROSSTREK, CX5, FORESTER, OUTBACK - Call: 330-645-7275 Hello! I'm Cody Hazelett, an Ohio native. I grew up in Hartville and studied at Lake High School and Santa Monica College. My hobbies include tennis, baseball, and volleyball. I love to spend time with my wife and our pets. You can also catch me watching sports when time permits; my favorite teams are the Browns, Indians, and the Ohio State Buckeyes. I joined the Serra Auto Park Akron dealership in January 2020, but within that short amount of time, I have built a reputation for being genuine and putting the needs of others first. Guests can rely on me to do everything possible to make sure they leave happy. I think buying a car should be a fun and exciting experience! Another aspect of the job I am proud of is helping to alleviate a customer's stress and putting a smile on their face! Recent reviews: - 2026-03-14 | 5.0/5 | Tamara Y. — Cody was amazing to work with. I was dealing with a lot at the time, including my four-year-old car breaking down on the highway and needing to be replaced unexpectedly. Cody was incredibly kind, empathetic, and patient throughout the process. He worked with me to get the numbers where they needed to be so I could move forward with a new vehicle. I truly appreciate his help and support, and I absolutely love my new Subaru Forester. Thank you, Cody! - 2025-12-03 | 5.0/5 | Melissa S. — Cody did a great job! He explained everything I needed to know and answered all my questions. He answered emails and returned phone calls quickly and even came in on his day off when I was ready to buy my Subaru. I couldn't ask for a better client advisor. - 2026-04-24 | 5.0/5 | Ronald S. — Cody was great!! This was the second car purchased with Cody’s assistance. We love the car with the zoom, zoom turbo and all the safety cameras and warnings. Many thanks to Cody for all his help wherever there’s a question. ### Dave Somerville - Profile: [https://serrasubaruakron.adviserly.com/dave-somerville/reviews](https://serrasubaruakron.adviserly.com/dave-somerville/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (808 ratings, 545 reviews) - Lifetime vehicles sold: 2119 - Recent vehicles sold: 20 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK I’ve seen a lot of things change within the auto business since joining in 1984, but great service with an honest approach still remains the key. Customers can count on me for both. Born and raised in Akron; graduated from Copley High. My lovely wife, Andrea, and I enjoy traveling. Recent reviews: - 2026-04-11 | 5.0/5 | Theresa M. — This is my second Subaru Forester—and fourth family car—purchased with Dave. After an unexpected need for a new vehicle, I messaged Dave with my criteria; within hours, he sent over several great options. Even on his day off, he coordinated everything for my pickup so the process was quick and seamless. Dave is wonderful to work with and a great communicator. I’ll definitely be back when it’s time for the next one! - 2026-05-02 | 5.0/5 | Kelly S. — Dave is awesome! He answered all our questions. He was great to work with! He cares about his customers and always greets you with a smile. - 2026-04-26 | 5.0/5 | Lori O. — Dave knows exactly what I am looking for when I come in. Many years of personal service keeps me coming back! ### David Hooks - Profile: [https://serrasubaruakron.adviserly.com/david-hooks/reviews](https://serrasubaruakron.adviserly.com/david-hooks/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (11 ratings, 8 reviews) - Lifetime vehicles sold: 54 - Recent vehicles sold: 14 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK With four years in the automotive industry, I take pride in helping customers find the right vehicle while making the process simple, honest, and stress free. Customer service is extremely important to me and I focus on building real relationships based on trust, transparency, and long term satisfaction. Outside of work, I am a proud father to a three year old daughter who is my world and biggest motivation ever day! Recent reviews: - 2026-04-06 | 5.0/5 | Mitchell S. — David was great. He’s a friendly guy who made me feel at ease from the moment we sat down at his desk. He is also a hard worker who does not complain, which he displayed by bringing out 3 different cars for me to test drive. Given how young David looks I figured he was new to the car sales industry, but given his performance, I’d say he’s a seasoned veteran. I would reccomend David to any of my friends or family who are looking to purchase a Mazda. - 2026-04-30 | 5.0/5 | Cynthia W. — Very pleasant. David was friendly, attentive, and knowledgeable. In my opinion he went the extra mile to get me the car I wanted with the features I asked for. - 2026-04-25 | 5.0/5 | Patricia B. — Awesome. David is very knowledgeable and very accommodating. Enjoy working with him. ### James Bishop - Profile: [https://serrasubaruakron.adviserly.com/james-bishop/reviews](https://serrasubaruakron.adviserly.com/james-bishop/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.8 stars (60 ratings, 40 reviews) - Lifetime vehicles sold: 239 - Recent vehicles sold: 8 - Sales specialties: ASCENT, CROSSTREK, CX5, FORESTER, OUTBACK Recent reviews: - 2026-04-26 | 5.0/5 | Kevin N. — He was the perfect salesman we could have had. He was professional, courteous, friendly and knowledgeable without being high pressure. We negotiated in good faith and it was extremely easy - 2026-05-01 | 5.0/5 | Belinda C. — Was very helpful answering all of our questions. Showing us all the features on the forester. Made time for us and our busy schedule. Enjoyed all of his desk toys. - 2026-01-16 | 5.0/5 | Darlene P. — James was very attentive and helpful, and continues to be since my purchase. I have recommended him to several people. ### Julie Remesik - Profile: [https://serrasubaruakron.adviserly.com/julie-remesik/reviews](https://serrasubaruakron.adviserly.com/julie-remesik/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (480 ratings, 324 reviews) - Lifetime vehicles sold: 1592 - Recent vehicles sold: 20 - Sales specialties: CROSSTREK, CX5, FORESTER, IMPREZA, OUTBACK Love meeting new people and building strong relationships. Customers can count on me for honest and friendly service. From Massillon, OH. Big fan of anything motorsports-related; love being on the water. Recent reviews: - 2026-03-29 | 5.0/5 | Bruce M. — She was great from the first time we talked to her about buying a new Accent. She wasn’t pushy about us to buy. But did reach out to us after a couple days. An asked what she could do to get us to buy the car. She wasn’t pushy able to get where we needed to be. So now we own our new Accent and love it. - 2026-05-04 | 5.0/5 | Madelyn L. — Came in very nervous about buying a new car but Julie made my experience amazing! She was very helpful throughout the process and found me a perfect car in my budget. The entire dealership was amazing with helping me find what I need at a great price. Would recommend to anyone! - 2026-03-03 | 5.0/5 | Ronald C. — Julie was a pleasure to work with and made our car buying experience easy. She was attentive and kept in touch with us throughout the whole process. We would be happy to recommend her to friends and family in the future. ### Kiara MIlks - Profile: [https://serrasubaruakron.adviserly.com/kiara-milks/reviews](https://serrasubaruakron.adviserly.com/kiara-milks/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (42 ratings, 24 reviews) - Lifetime vehicles sold: 136 - Recent vehicles sold: 8 - Sales specialties: Ascent, CROSSTREK, CX5, FORESTER, OUTBACK Hi, I'm a Client Advisor at Serra Auto Park Akron, starting my second month. I'm from Lorain, Ohio, and went to Amherst High School. I love connecting with people – I'm talkative, energetic, and genuinely enjoy getting to know my customers. I aim to be more than just a salesperson; I want to build relationships and help them however I can. My empathy and kindness help me connect with people on a deeper level. In my free time, I enjoy working on my car, painting, cooking, and spending time with my boyfriend and our kitten, Huckleberry. I've also traveled to Colorado and Arizona – both were stunning. I'm happy to chat about my family, work, hobbies, or even just my cat! Recent reviews: - 2026-01-13 | 5.0/5 | Donzea J. — Awesome experience! Gave me all of the information I needed up front. She accommodated my schedule when it was time to pickup the car. It was the most efficient and quickest car buying experience I've ever had. Kiara was amazing throughout with responsive and thorough communication. - 2026-01-28 | 5.0/5 | Chaz K. — Amazing helped me out on getting the right car that I wanted and was very informative about everything and showed me everything I needed to know about the car she was a great help and I would recommend working with her 10/10 - 2026-04-16 | 5.0/5 | Virginia D. — Wonderful person to work with she has offered me a lot of support and encouragement with learning how to navigate the screen on my new Forester She returns phone calls and texts very quickly ### Lucas Morris - Profile: [https://serrasubaruakron.adviserly.com/lucas-morris/reviews](https://serrasubaruakron.adviserly.com/lucas-morris/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (111 ratings, 82 reviews) - Lifetime vehicles sold: 418 - Recent vehicles sold: 8 - Sales specialties: ASCENT, CROSSTREK, CX5, FORESTER, OUTBACK My name is Lucas Morris. Since I was 15 years old, I have been working in some form of customer service, from fast food to sales. Before sales, I spent time in the maintenance field. My primary concern always was and continues to be meeting the needs of the guest and treating everyone I meet with kindness. My wife and I have been married since 2011 and have one daughter. I am a huge fan of comic book-based movies and Star Wars. Recent reviews: - 2025-11-29 | 5.0/5 | David O. — Lucas Morris is knowledgeable and professional. He listens carefully. He does not pressure a person for a sale. He allows the excellent vehicle to sell itself as he explains its quality and value to the customer. We had a great experience buying a car with Lucas at Serra Subaru. David Oliver - 2026-01-29 | 5.0/5 | Patrick H. — Lucas was friendly and accommodating. He made the process of buying a car calm and seamless. Lucas spent time with me after my purchase to ensure I knew my way around the technology and features of my 2025 outback. - 2025-12-15 | 5.0/5 | Ched B. — Lucas made the whole process so easy and convenient. He was very responsive and very friendly. I would recommend this place to people I know looking to purchase a vehicle. Couldn’t be happier with my purchase! ### Paul Burke - Profile: [https://serrasubaruakron.adviserly.com/paul-burke/reviews](https://serrasubaruakron.adviserly.com/paul-burke/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (523 ratings, 350 reviews) - Lifetime vehicles sold: 1528 - Recent vehicles sold: 11 - Sales specialties: CROSSTREK, CX5, FORESTER, MAZDA 3, OUTBACK Passionate about cars, especially all of the technology that makes them exciting, safe vehicles to drive. I offer customers a low-pressure, fun buying experience. Been in auto sales for 15 years. From Marietta, OH. Attended the Univ. of Akron. Fan of science fiction films. A veteran of the Gulf War. Recent reviews: - 2026-04-09 | 5.0/5 | Erin H. — Paul is the best! I have bought three vehicles from him in the last 18 years. He is honest and seems to be looking out primarily for the needs of the customer in all he does. I’ve appreciated the support he provides throughout the shopping and purchasing process, as well as after purchase. If Paul were ever to leave Serra, I would follow him as a customer! - 2026-04-29 | 5.0/5 | Michelle A. — Great! He’s a class act! Very professional but down-to-earth. Paul has a lot of patience with the customer and follows through when he says he will get something done. He takes his time and explains well. He’s a good communicator. If you want to buy a car… go see Paul! He’ll treat you right! - 2026-03-07 | 5.0/5 | Jesse H. — Paul was fantastic with helping me get my lease. He explained the process and outcome thoroughly, and ensured I wound up with a vehicle that met my commuting and financial needs. ### Rhys Miller - Profile: [https://serrasubaruakron.adviserly.com/rhys-miller/reviews](https://serrasubaruakron.adviserly.com/rhys-miller/reviews) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (2 ratings, 1 reviews) - Lifetime vehicles sold: 18 - Recent vehicles sold: 12 - Sales specialties: CROSSTREK, CX50, FORESTER, MAZDA 3, OUTBACK - Call: 3306457275 I’ve been in the automotive industry for about two years, and my goal is simple — make buying your next vehicle as smooth, easy, and stress-free as possible. I believe the car buying process should actually be enjoyable, and I do my best to keep things straightforward, honest, and maybe even a little fun along the way. My wife Abbie and I welcomed our first child at the end of 2025, so outside of the dealership most of my time is spent enjoying family life and soaking up all the moments of being a new dad. I’m also a huge Cleveland sports fan and could talk sports all day if you let me. When I’m not watching a game, you’ll probably find me watching movies, going to concerts, or catching a good comedy show. If you stop in looking for your next Subaru, there’s a good chance we’ll talk cars, sports, movies, and maybe a few good concert recommendations too. My goal is to make sure you leave feeling confident and excited about your new vehicle. 🚗 Recent reviews: - 2026-05-02 | 5.0/5 | Bruce H. — If ever in need of another car I will get in touch with Rhys! Never thought I would find a person like him at a dealership but so happy I have. I have been working with car dealers for over fifty years and Rhys made my experience the best I have ever had. He is a keeper! ### Whitney McBryer - Profile: [https://serrasubaruakron.adviserly.com/whitney-mcbryer/reviews](https://serrasubaruakron.adviserly.com/whitney-mcbryer/reviews) - Department: Sales (Sales) - Title: Love Encore Deliverly Specialist As a Love Encore Delivery Specialist, my goal is simple: to make sure you love your Subaru. Finding genuine joy in building lasting relationships with our customers, my approach centers on creating memorable interactions that foster trust and loyalty. I love helping people understand their new car, answering their questions, and building trust. I find the most satisfaction in turning “I'm not sure how this works” into "Oh, that makes sense!" It's what motivates me to make sure our customers feel prepared and excited. ### Bob Jeffreys - Profile: [https://serrasubaruakron.adviserly.com/bob-jeffreys/reviews](https://serrasubaruakron.adviserly.com/bob-jeffreys/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (800 ratings, 487 reviews) - Lifetime vehicles serviced: 6869 - Recent vehicles serviced: 172 - Call: 330-645-7865 Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past positions, such as Employee of the Quarter and Employee of the Year. Guests can rely on me to bring a personal, empathetic, and transparent approach to every customer concern. I’m here to get the job done and ensure my customers are satisfied with their service. Most people would say my personality is outgoing, and I always come into the dealership smiling and ready to assist. Outside of work, golf is one of my favorite pastimes, as well as watching sports – go, Steelers! Recent reviews: - 2026-04-04 | 5.0/5 | Julie B. — Fantastic service visit. Bob is professional, cheerful, knowledgeable and answered my question about the pre-paid maintenance I did not even know I had! I was kept informed about the progress of the service via text and was in and out in a timely manner. Even the coffee in the waiting area was good! - 2026-04-27 | 5.0/5 | Danny M. — Bob was prompt and friendly. Never pushed things I don't need. But did bring to my attention things that need attention. I'm grateful. - 2026-05-01 | 5.0/5 | Wade C. — Friendly and easy to get servicing done, he helped guide the proper servicing for which the car was due. ### Jeremiah Nichols - Profile: [https://serrasubaruakron.adviserly.com/jeremiah-nichols/reviews](https://serrasubaruakron.adviserly.com/jeremiah-nichols/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (3107 ratings, 1679 reviews) - Lifetime vehicles serviced: 19439 - Recent vehicles serviced: 202 - Service specialties: FORESTER, LEGACY, OUTBACK Born and raised in Akron, OH. I joined Serra Auto Park with over 8 years of automotive experience, both in sales and service. Customers come first with me, and will always be provided an exceptional experience. I graduated from St. Vincent - St. Mary High School and The University of Akron. When not at work, I enjoy spending time hiking and walking the dogs with my girlfriend, in addition to golfing, cooking or spending time with my family. I am an avid sports fan and cheer on the Browns, Cavs, Indians and Buckeyes! I look forward to building relationships with the Serra customers and facilitating all of their needs! Recent reviews: - 2026-04-16 | 5.0/5 | Stephanie M. — It was top notch. you were very professional, kept me aware of what was going on with my car. One of the best experiences that I have had a Serra Subaru. Answered all my questions. Serra Subaru needs to keep him as his customer service is what will keep people coming back. - 2026-04-27 | 5.0/5 | Matthew R. — I’ve had the pleasure of working with Jeremiah when i’ve brought any of the three subarus in for service that i’ve owned. He’s incredibly knowledgeable and friendly. always a joy to work with. He is a great employee whom i hope Serra appreciates. - 2026-04-16 | 5.0/5 | Elek L. — After I questioned many of the items listed to be serviced. Which I was unfamiliar of them Jeremiah Explained all details very well. Plus gave me a fair price for all things. Realized that after I researched when I got home. Thanks. ### Jesse Leach - Profile: [https://serrasubaruakron.adviserly.com/jesse-leach/reviews](https://serrasubaruakron.adviserly.com/jesse-leach/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (1747 ratings, 1033 reviews) - Lifetime vehicles serviced: 12664 - Recent vehicles serviced: 204 - Call: 3306443322 Welcome! As part of the team here at Serra Auto Park, I’m here to make sure that you have the best experience possible with our dealership—whether you’re bringing your car in for routine maintenance or something more complex. With more than seven years of experience in the auto industry, I’ve seen a lot and understand how important it is that our valued customers have all the information they need to make informed decisions about their cars. And so, rest assured that I go that extra mile to make you feel confident that we will take great care of your vehicle. Originally from, Cleveland, Ohio, I’m proud mom to two children. We root hard for the Cleveland Browns and enjoy kayaking, paddle boarding and mini golf together. Recent reviews: - 2026-05-01 | 5.0/5 | Kathleen H. — We can always count on Jesse's commitment to great service with both of our Subaru vehicles. She represents Serra Subaru well! Thanks again, Joe & Kathleen Hinton - 2026-04-29 | 5.0/5 | Carol M. — It was very nice. Jesse is all about customer service - friendly, courteous, helpful, intent on making customer happy. - 2026-05-02 | 5.0/5 | Robert R. — Fast and efficient. Came to me in the waiting room when car was ready. Thanks ### Joey Culbertson - Profile: [https://serrasubaruakron.adviserly.com/joey-culbertson/reviews](https://serrasubaruakron.adviserly.com/joey-culbertson/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (7 ratings, 3 reviews) - Lifetime vehicles serviced: 275 - Recent vehicles serviced: 203 - Call: 330-645-7275 Recent reviews: - 2026-05-04 | 5.0/5 | Thomas H. — Mr. Culbertson provided me with outstanding service. He was very pleasant, helpful, and professional. I would highly recommend him. - 2026-05-05 | 5.0/5 | Daniel S. — Excellent interaction and service. Among the best reps I've ever dealt with taking my vehicle to a dealer for service. - 2026-05-05 | 5.0/5 | Suzanne H. — He was very polite. Thank you Joey. Nice to work with someone like you. ### Manning Morris - Profile: [https://serrasubaruakron.adviserly.com/manning-morris/reviews](https://serrasubaruakron.adviserly.com/manning-morris/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (641 ratings, 434 reviews) - Lifetime vehicles serviced: 4108 - Recent vehicles serviced: 212 Hello! I'm a friendly and easygoing Service Advisor at Serra Auto Park Akron. Making customers happy is my top priority. I'm passionate about providing excellent service and making you laugh. I enjoy discussing sports, and I'm always up for a conversation about the Cincinnati Bearcats or Cleveland Browns. Outside of work, I love spending time with friends and family, boating, and playing video games. I've also traveled to some amazing places, like Greece, Italy, Mexico, Belize, Alaska, and Honduras. Let me help you with your automotive needs today and make your experience enjoyable! Recent reviews: - 2026-04-28 | 5.0/5 | Susan G. — Manning is one of the most kind professionals I’ve had the pleasure of working with! It was kind of a stressful situation that brought me to the dealership, but Manning explained everything and kept the communication flowing. I’m moving all my business to Serra Subaru because of Manning! - 2026-04-30 | 5.0/5 | Bridget C. — Manning is a delight to work with! He is honest, helpful, and takes care of all of my automotive service & transportation needs on my schedule. Thank you Manning! - 2026-04-29 | 5.0/5 | Billie W. — I was very pleased with my service. I feel everyone went above and beyond to be helpful Mr Morris was very helpful. I enjoy my time there. Thanks to all Billie ### Quinton Hughey - Profile: [https://serrasubaruakron.adviserly.com/quinton-hughey/reviews](https://serrasubaruakron.adviserly.com/quinton-hughey/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (995 ratings, 607 reviews) - Lifetime vehicles sold: 78 - Lifetime vehicles serviced: 5856 - Recent vehicles sold: 4 - Recent vehicles serviced: 161 - Sales specialties: CIVIC, CROSSTREK, CX5, FORESTER, OUTBACK - Call: 330-644-7500 Hello, my name is Quinton Hughey, and I was born and raised in the Hartville/Uniontown area. I graduated from Lake High School in 2014, and I still live in the Uniontown area with my lovely wife, Sarah, and our Maine coon fur baby, Senna. I joined the automotive sales industry back in 2019. I've always been a car enthusiast, and I like talking to people, so I figured, why not talk about cars all day! I love being in the car industry because I genuinely enjoy helping people find their wants and needs. Buying a vehicle is the second largest purchase most people make in their lives, which is why I take the time to simplify the process and ensure you have the best options. Why make it more complicated than it needs to be? Recent reviews: - 2026-04-15 | 5.0/5 | Sara M. — Quinton is always a pleasure to work with. No run around and he’s nice too - so yay for good people! We need more Quintons. 🙂 thanks again! - 2026-04-11 | 5.0/5 | Anna P. — Quinton did a great job explaining what needed to be fixed on my Mazda. He also kept me informed of the time I would need to wait. - 2026-04-15 | 5.0/5 | Derek S. — Quinton did a great job. He double-checked my maintenance plan to ensure I was covered for what I came in for. Thank you! ### Scott Gilmore - Profile: [https://serrasubaruakron.adviserly.com/scott-gilmore/reviews](https://serrasubaruakron.adviserly.com/scott-gilmore/reviews) - Department: Service (Service) - Title: Service Advisor - Rating: 5.0 stars (12 ratings, 7 reviews) - Lifetime vehicles serviced: 223 - Recent vehicles serviced: 174 - Call: 330-645-7275 Recent reviews: - 2026-05-04 | 5.0/5 | Mary W. — Scott opened my eyes to the fact that my car needs some other work since it is 6 years old. Therefore I'm making plans to do that as soon as I can. - 2026-05-04 | 5.0/5 | Traci F. — Scott was really great to work with and very considerate of my time. Would be happy to work with him again. - 2026-05-04 | 5.0/5 | Gwenn B. — Wonderful. Answered all my questions and concerns. I left feeling like everything was in excellent shape. ### Adam Pearce - Profile: [https://serrasubaruakron.adviserly.com/adam-pearce](https://serrasubaruakron.adviserly.com/adam-pearce) - Department: Plus (Management) - Title: Controller - Call: 3306447500 Hey there! I’m Adam Pearce, and I've been in the auto industry since 2012. People often describe me as direct and straight-forward. Working in the car business has been an incredible journey for me. What I find most rewarding is being part of a highly motivated team. I'm passionate about trucks, camping, snowmobiling, and all things outdoors. Meeting new people and learning about their stories is something I truly enjoy. Beyond the dealership, I cherish spending quality time with my family. Boating and camping are some of our favorite activities. Above all, my proudest roles are being a father and a husband – my family means the world to me! ### Andy Hetler - Profile: [https://serrasubaruakron.adviserly.com/andy-hetler](https://serrasubaruakron.adviserly.com/andy-hetler) - Department: Plus (Management) - Title: Store Manager/Operations - Lifetime vehicles sold: 11 - Sales specialties: CR-V, ODYSSEY EXL, OUTBACK, PILOT, WRX Since 2000, I've been a part of the Serra Auto Park team. My passion lies in simplifying the buying process, ensuring it's straightforward and informative for our customers. At Serra, we take pride in our community engagement efforts. We've collaborated with Green and Lake local schools, along with several local charitable organizations, to support and uplift our community. Personally, I'm a huge fan of Cleveland's pro sports teams and the Buckeyes! Family is also incredibly important to me; my wife and I are blessed with three beautiful daughters. I'm always eager for a discussion about family and sports! ### Brandon Butchko - Profile: [https://serrasubaruakron.adviserly.com/brandon-butchko](https://serrasubaruakron.adviserly.com/brandon-butchko) - Department: Plus (Management) - Title: Inventory Manager - Lifetime vehicles sold: 2 - Lifetime vehicles serviced: 263 - Recent vehicles sold: 1 - Recent vehicles serviced: 25 - Sales specialties: ODYSSEY, ZDX Providing our customers with easy access to the Serra Auto Park online inventory is what we strive for. I work to keep our information up-to-date at all times. Giving customers the ability to communicate effectively online is our priority. ### David Ashton - Profile: [https://serrasubaruakron.adviserly.com/david-ashton](https://serrasubaruakron.adviserly.com/david-ashton) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 4 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK, OUTBACK - Call: 3306443322 Welcome! As Sales Manager it gives me great pleasure watching our customers benefit from my team’s efforts, continuous growth and the world class experiences we create for every guest. Whether you know exactly what you’re looking for or have just begun your search, we specialize in transparency, patience and attention to your needs. Since entering the automotive industry, I strive to lead by example welcoming opportunities to work hard, learn and grow—and ultimately become the best version of myself while empowering others. Originally from North Olmsted, I attended Cuyahoga Community College and root hard for all of Cleveland’s sports teams. I’m currently engaged and ever proud to be “Dad” to my 11-year-old daughter. When I’m not working, I enjoy playing baseball, basketball and cornhole. I also love traveling—Sedona and Colorado Springs are among my favorite places. When you’re ready to take that next step in your vehicle search, we can’t wait to meet you and take great care of you. ### Jay Katzenmeyer - Profile: [https://serrasubaruakron.adviserly.com/jay-katzenmeyer](https://serrasubaruakron.adviserly.com/jay-katzenmeyer) - Department: Plus (Management) - Title: Body Shop Manager - Lifetime vehicles serviced: 274 - Recent vehicles serviced: 50 - Call: 330-644-7500 From Akron, Ohio, I've served as a Body Shop advisor and manager for over 20 years. My passion for customer service and industry expertise drives me to provide exceptional assistance to every individual. I prioritize clear communication and honesty, ensuring that I honor my commitments and transparently guide our customers through their auto repair journey. Known for my empathy and understanding, I recognize the unexpected and often stressful nature of accidents. I strive to alleviate the burden by assisting with insurance matters, educating consumers about their rights, and offering compassionate support. I am also an avid enthusiast of sports, music, travel, and lifelong learning, engaging with customers in a relatable and approachable manner. ### Jessica Newman - Profile: [https://serrasubaruakron.adviserly.com/jessica-newman](https://serrasubaruakron.adviserly.com/jessica-newman) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 3 - Recent vehicles sold: 1 - Sales specialties: CX5, FORESTER, OUTBACK Hey there! My name is Jessica Newman but you can call me Jess. I am one of the Finance/Business Manager's here at our Subaru/Mazda store excited to help you in the process of purchasing your next vehicle from us. In total I have almost 14 years of experience as a Finance and Insurance Manager with the last 7 years being with the Subaru brand. I have a vast understanding of the total process of purchasing a vehicle from titling your new gift to financing it. If there is anything you ever need or have a question about I am only a phone call or email away. Or, Stop on in! I'd LOVE to be able to see you and catch up on how things have been going on in your life. Outside of work I enjoy spending time with my husband and our 2 boys (10 & 5). Family is everything to me. Our boys keep me busy with sports, school, dirt bike racing, and just being the crazy little boys they are. We enjoy spending time outdoors doing things like camping, boating, hiking, going to dirt bike races and all sporting events. HUGE Cleveland fans here! We also stay busy playing around with our 2 labs. Clutch is our chocolate lab and Carbon is our black lab. They are such good boys! They even let our 7 toed cat Whiskers beat them up and give our 13 year old cat Lucy her much needed space. I can't wait to meet you and I hope to see you soon! ### John Livigni - Profile: [https://serrasubaruakron.adviserly.com/john-livigni](https://serrasubaruakron.adviserly.com/john-livigni) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 1327 - Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT - Call: 330-644-7500 Joined the Park team in 2007. I'm honest, fair, and work hard for my customers. From Green, OH. Have received the Honda Council of Sales Leadership award for silver, gold, and Gold master levels. My girlfriend, Michelle, and I have been together 10 years, and we have one son, Giovanni. ### Josh Radel - Profile: [https://serrasubaruakron.adviserly.com/josh-radel](https://serrasubaruakron.adviserly.com/josh-radel) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 5101 - Recent vehicles serviced: 12 Hello and welcome! As Service Advisor, I enjoy interacting with all of our valued customers. It’s a great feeling when I’m able to provide reliable service on everything from routine maintenance to complex repairs. Being a certified automotive technician allows me to clearly and honestly explain exactly what’s happening with any given vehicle so you can make informed decisions. My goal is always to ensure you drive off completely satisfied in a car that’s running smoothly and safely. Originally from Fredericktown, Ohio, I’m a Fredericktown High School graduate known for my organization and attention to detail. I follow College Football and enjoy playing men’s slow pitch baseball, softball, golf and corn hole in my free time. I’ve been to Afghanistan, Iraq, Russia, Ukraine, Istanbul, Ireland and Germany. And I give back through the Wounded Warrior Project. ### Larry Strong - Profile: [https://serrasubaruakron.adviserly.com/larry-strong](https://serrasubaruakron.adviserly.com/larry-strong) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 8 - Recent vehicles sold: 2 - Sales specialties: CX5, CX9, MAZDA 3 I have been with Serra Auto Park for 20 years. I have seen the evolution of the Mazda brand to what it is today. Mazda makes vehicles that are more than the destination-it's about the drive. My wife of 30 years and I have 1 son, we enjoy traveling and I enjoy attempting to play golf whenever I can. ### Lisa Peters - Profile: [https://serrasubaruakron.adviserly.com/lisa-peters](https://serrasubaruakron.adviserly.com/lisa-peters) - Department: Plus (Management) - Title: Office Manager I'm from Akron, OH. A loyal customer that joined Serra Auto Park in 1998. Customer service is number one in my book! I'm married with 2 wonderful children. I enjoy exercising, baking, event planning, and photography. Charities I am envolved with are PDK, St. Judes, and the American Cancer Society. ### Michael Deemer - Profile: [https://serrasubaruakron.adviserly.com/michael-deemer](https://serrasubaruakron.adviserly.com/michael-deemer) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 57 - Recent vehicles serviced: 5 Good day! My name is Michael Deemer. I started in the automotive business in 1994, at age 16, washing cars. I have worked my way to management and held corporate positions over the years running as many as 36 dealerships. I have a great respect and appreciation for every position in the dealership and most important our clients. I have been married for over 20 years, have 4 children and 7 grandchildren. I enjoy spending time with family and friends, excercising, sports, camping and serving at our church. I believe that each of us has been given a gift and we need to use it to serve others. I look forward serving here at Serra AutoPark. ### Phil Morgan - Profile: [https://serrasubaruakron.adviserly.com/phil-morgan](https://serrasubaruakron.adviserly.com/phil-morgan) - Department: Plus (Management) - Title: Parts Manager - Call: 3306443322 I leverage more than two decades of experience in the auto parts sector to provide the best knowledge possible to keep our clients’ vehicles operating smoothly. I’ve consulted for inventory control for many auto groups and specialize in getting bad inventory back in line. I even built and ran the second largest online accessory store in the country! I've participated in many focus groups which seek out top managers in the country. Originally from Medina, I’m a committed family man with two daughters who I cherish. We support the local Salvation Army every spring to help provide meals for local families. I’m into running and enjoy talking about anything with a motor. Dependability is my key characteristic; I follow through on all my tasks and always finish what I start. It makes me proud when our team shows respect for each other and our customers! ### Tom Flory - Profile: [https://serrasubaruakron.adviserly.com/tom-flory](https://serrasubaruakron.adviserly.com/tom-flory) - Department: Plus (Management) - Title: Managing Partner Having been in this industry since 1995, I take great pride in Serra Auto Park. Our dealership is committed to offering customers a relaxed atmosphere and an outstanding buying experience. Originally from Chesaning, MI, I earned my degree from Ferris State College. Alongside my career, I'm also engaged in motivational speaking. Blessed with three amazing kids, I'm also an avid sports enthusiast.