Hey there. I'm a Service Advisor with over 20 years of experience, proudly serving the Akron area. I'm a hands-on guy, and I really value customer appreciation and getting the details right. You could say it's just in my character. Outside of work, I'm kept busy by Lori (my better half) and our 2 dogs Graeson and Calla. When I'm not with them, you can probably find me with a book or doing some construction project around the house. I'm also a big fan of the Browns, Cavs, and of course The Ohio State football team. Go Bucks! I've been fortunate to work for Serra Auto Park, where I take pride in making sure our customers get the best service possible.
4.9 / 5 based on 124 ratings (82 written reviews)
Very helpful and knowledgeable.
— Meredith S. ,
Excellent
— William S. ,
Scott was great.
— Megan L. ,
excellent! Kepte.informed Very friendly and courteous. Helped me.with an.issuemqith the automatic hatch open. I was doing it wrong.
— Janet M. ,
Very helpful and listened to our situation. Very kind and caring for the customer
— Stephen R. ,
very nice gentleman to work with kept us updated
— Michael H. ,
Very knowledgeable and very nice
— Rita L. ,
Great!
— Emmanuel A. ,
Scott was thorough and detailed throughout the whole process of getting my Subaru Service. He was professional and courteous.
— Troy S. ,
Scott was great in helping diagnose a faulty wheel bearing which was increasingly loud and annoying. He was able to get me in quick, provide a rental car and get the repair done same day. Very appreciative.
— Brian B. ,